Legal
Privacy Policy
This is the Privacy Policy of Conscious Bias Pty Ltd, owner of The Profitable Bookkeeping Business and the Renee Minchin brand.
1. Respecting your privacy
a) Conscious Bias Pty Ltd is committed to protecting the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we handle your personal information.
b) "Personal information" refers to information that is identifiable as being about you.
2. Collection of personal information
a) We may collect personal information when you interact with our website, provide it directly, or through other forms.
b) We may request basic information such as your name, business name, country, phone number, address and email to send you downloads and updates, respond to enquiries or process your orders. Additional information may be collected during feedback sessions, when changing content preferences, responding to surveys, or through communications with us.
c) We may also collect other information during your interactions with us.
3. How we collect your personal information
a) Personal information is collected via electronic interactions, in-person engagements, and when you access our website. We may also receive information from third parties, which will be protected under this policy.
4. Use of your personal information
a) Your information may be used to provide updates, information, downloads and services, and to inform you of new opportunities. We aim to improve our services and understand your needs better.
b) We may contact you through various methods including, but not limited to, telephone, email, SMS or mail.
5. Disclosure of your personal information
a) We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as necessary for our operations.
b) We use third-party services to run this website and our programs, including website hosting and forms, email marketing, online checkout and card payments, and appointment booking. These providers process your information on our behalf.
c) Occasionally, we might need to disclose personal information to comply with legal obligations or to protect the rights, property or safety of Conscious Bias Pty Ltd, our customers or third parties.
d) Your information may be stored, processed or transferred between parties in countries outside of Australia, such as India, the Philippines or the United States.
e) In the event of a business transfer or sale, we may transfer our user databases, along with personal and non-personal information contained therein. This information may be disclosed to a potential purchaser under confidentiality terms.
f) By providing us with your personal information, you consent to these disclosures and the handling of your information as described in this policy.
6. Security of your personal information
a) Conscious Bias Pty Ltd takes precautions to secure your personal information against misuse, loss, unauthorised access, modification or disclosure. We implement appropriate physical, electronic and managerial procedures to safeguard your information.
b) The transmission of information is at your own risk. We cannot guarantee the security of information transmitted to or from us, though we strive to protect such information.
7. Access to your personal information
a) You can request details of the personal information we hold about you under the Privacy Act 1988 (Cth). A fee may be charged for providing this information. If you believe any information we hold is inaccurate, please contact us at admin@reneeminchin.com.
b) We reserve the right to refuse access to your personal information in certain circumstances outlined in the Privacy Act.
8. Complaints about privacy
a) If you have any complaints regarding our privacy practices, please send details to admin@reneeminchin.com. We take these matters seriously and will respond promptly.
9. Changes to this Privacy Policy
a) We may change this Privacy Policy in the future. Any changes will be effective immediately upon posting on our website. Please review this policy periodically to stay informed of any changes.
10. Website information and cookies
a) When you visit theprofitablebookkeepingbusiness.com, we may collect information such as browser type and operating system. This information helps us improve your experience.
b) We may use cookies to identify you when you return to our site and to store usage details. You can manage cookie preferences in your browser settings, though this may affect your website experience.
c) We may include links to third-party sites. Conscious Bias Pty Ltd is not responsible for the privacy practices of those sites.
11. Direct marketing
a) We may use your personal information to send you marketing about services that might interest you. If you prefer not to receive it, you can opt out by unsubscribing from any email or by contacting us directly.
12. Use of de-identified information
a) Conscious Bias Pty Ltd may use de-identified or anonymised data to better understand our clients' needs and to improve our services. This data may be used for business analytics, marketing and promotional purposes without directly identifying any individuals.
b) We ensure that the information used for these purposes does not allow for the re-identification of individuals, adhering to privacy laws and best practices.
c) If you have any concerns about our use of de-identified or anonymised data, please contact us at admin@reneeminchin.com.